pipes and fittings for water supplies may actually cost
less than you are paying for plumbing services. There has
been a rise in the number of rogue plumbers who terrorize
households by overcharging or providing poor services.
Such unreliable plumbers typically have a modus operandi.
They quote cheap prices for enquiries on the phone, like
$60, but charge $150-200 upon arrival. Also, they usually
don’t have a company, and only offer their cell phone
Association of Singapore (CASE) saw an increase from 127
of such cases in 2007 to 158 cases in 2008. Just in the
month of October alone, 64 cases were reported. A
customer who paid $220 to repair a heater was told to
turn it on after 3 days, only to discover that it had not
can be classified as sanitary service or water service.
The former refers to work on existing water pipework and
sanitary fittings such as toilets, urinals and basins,
while the latter involves work on new water pipework and
fittings for water supply.
licenses by the Public Utilities Board for registered
plumbers were removed to offer a broader variety of
plumbers for consumers. This eliminated the prerequisite
of learning proper procedures in order to obtain a
license. Some plumbers believe that the removal of this
requirement has allowed rogue plumbers to engage in
dishonest acts and perform shoddy work, leading to an
accumulation of bad reputation for the plumbing
even had to resort to calling the police; the plumbers
she hired had declined to quote a price over the phone
and only told her the bill would be $400 upon arrival.
After consulting her friend on the phone, she requested
that the plumbers stop work. However they refused, even
though they had not yet started, and further threatened
her with a spanner. She had to pay up in the end as they
continued with their work. A PUB officer later confirmed
that the pipe had not been leaking in the first
can contact the Singapore Plumbing Society (SPS) hotline
at 6294-9252 or the NTUC Income hotline at 6788-8788 for
referrals to authentic